A company is rolling out an innovative program that includes new processes intended to define how the company will manage future programs. While program execution is going well, the program sponsor…

Question

Options

• ARecord lessons learned in the program management plan
• BCreate training materials summarizing team experiences and lessons learned
• CDirect the project managers to create event logs to document their experiences and lessons
• DOrganize review sessions after each program stage to document successes, issues, and lessons

• A
  76% (32)
• B
  10% (4)
• C
  12% (5)
• D
  2% (1)

Explanation

Because this program is specifically designed to define new processes for how the company manages future programs, lessons learned must be formally embedded in the program management plan - the authoritative governance document. Recording lessons learned there ensures they are integrated into the program's official record and accessible to future program managers. Option D (review sessions after each stage) describes a useful practice but is a technique, not a formal capture mechanism. Options B and C (training materials and event logs) are informal and not standardized artifacts under PMI's program management framework.

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