PGMP · Question #522
To meet growth expectations and its board's mandate, an organization drafts a new business strategy to meet future challenges and put the business on track. Key to the new strategy is upgrading the IT
The correct answer is B. Understand the organizational culture and politics, the overall program impact, and program-. Before developing stakeholder engagement tools or capturing requirements, the program manager must first understand the organizational culture, politics, and the overall program impact. This foundational understanding shapes every subsequent engagement decision. A cloud migration
Question
To meet growth expectations and its board's mandate, an organization drafts a new business strategy to meet future challenges and put the business on track. Key to the new strategy is upgrading the IT infrastructure and strategic direction by transitioning from an on-premise to a cloud-based computing platform that will optimize costs and offer scalability, performance, and high availability. To appropriately plan for program success, what should the program manager do to engage stakeholders?
Options
- AOutline how stakeholders will be engaged using the stakeholder register and stakeholder map.
- BUnderstand the organizational culture and politics, the overall program impact, and program-
- CIdentify and clearly outline stakeholders' key requirements and expected benefits to create a
- DCapture stakeholder issues and concerns in the issue log to help the program team understand
How the community answered
(52 responses)- A6% (3)
- B81% (42)
- C2% (1)
- D12% (6)
Explanation
Before developing stakeholder engagement tools or capturing requirements, the program manager must first understand the organizational culture, politics, and the overall program impact. This foundational understanding shapes every subsequent engagement decision. A cloud migration affecting the entire organization carries significant cultural and political dimensions - without mapping those first, engagement activities risk being misdirected or met with resistance. The other options (stakeholder register/map, requirements capture, issue log) are all valid activities, but they are downstream of this foundational situational analysis.
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