PGMP · Question #519
PGMP Question #519: Real Exam Question with Answer & Explanation
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Question
A program to implement a company's new system is nearing completion and the program manager attempts to close the program. However, despite training provided to the operational staff on the new system, there is concern that the defined expected benefits will not be fully realized. To prevent this concern in the future, which of the following should occur?
Options
- ACollaboration with the operational staff to develop the benefits sustainment plan
- BCommunication of the new capabilities' benefits to the operational staff
- CDevelopment and execution of a benefits transition plan to prepare the operational areas
- DIdentification of the risk in the program risk register and development of a plan to address the risk
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