PGMP · Question #472
A program stakeholder is concerned about information they receive about a project. Who is responsible for reviewing the communications management plan to assure adequate information is provided to the
The correct answer is B. Communications manager. The communications manager owns the communications management plan and is accountable for ensuring stakeholders receive adequate and appropriate information.
Question
A program stakeholder is concerned about information they receive about a project. Who is responsible for reviewing the communications management plan to assure adequate information is provided to the stakeholder?
Options
- AProgram sponsor
- BCommunications manager
- CProject manager
- DProgram manager
How the community answered
(54 responses)- A2% (1)
- B93% (50)
- C2% (1)
- D4% (2)
Why each option
The communications manager owns the communications management plan and is accountable for ensuring stakeholders receive adequate and appropriate information.
The program sponsor provides funding and high-level direction but is not responsible for managing or reviewing communications plans.
The communications manager is specifically responsible for developing, maintaining, and reviewing the communications management plan. This role ensures that the right information reaches the right stakeholders at the right time, making them the appropriate person to address a stakeholder's concern about inadequate information.
The project manager manages communications within a specific project component, not at the program level where stakeholder concerns about the broader program are addressed.
The program manager oversees the overall program but delegates communications management responsibilities to the communications manager.
Concept tested: Communications management plan ownership and accountability
Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-program-management
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