PGMP · Question #465
A software development program will launch iterative versions of new software called Alpha over two years. Following that, a program will be released to the program team and developers to create new s
The correct answer is C. Adjust Alpha's exit criteria to ensure its support is included in the Beta program.. Since the Beta program directly follows Alpha and will be worked on by the same team and developers, the most effective way to address post-closure support concerns is to adjust Alpha's exit criteria so that its ongoing support responsibilities are formally handed off to and incl
Question
A software development program will launch iterative versions of new software called Alpha over two years. Following that, a program will be released to the program team and developers to create new software called Beta. While the program manager prepares the program closure plan for Alpha, the program sponsor expresses concern about its support after program closure. What should the program manager do as part of Alpha's program closure plan?
Options
- AExecute the transition plan, and include knowledge transfer to transition Alpha support to
- BKeep the Alpha program open until support is no longer required, then execute program
- CAdjust Alpha's exit criteria to ensure its support is included in the Beta program.
- DDocument the program closure procedure to ensure that resources are released from Alpha
How the community answered
(49 responses)- A27% (13)
- B16% (8)
- C51% (25)
- D6% (3)
Explanation
Since the Beta program directly follows Alpha and will be worked on by the same team and developers, the most effective way to address post-closure support concerns is to adjust Alpha's exit criteria so that its ongoing support responsibilities are formally handed off to and included in the Beta program. This creates an explicit, documented continuity mechanism. Option A suggests executing a transition plan (which is valid but less targeted than adjusting exit criteria to include Beta). Option B delays closure indefinitely, which is poor practice. Option D only documents the procedure for releasing resources but does not address ongoing support continuity.
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