A program manager notices that one project manager tends to withdraw during important team discussions to avoid conflict. What technique could the program manager use to gain more input from this proj

Question

Options

• AInstitute an incentive program to create competition among the team members.
• BMake the project manager share an office with a more assertive team member.
• CSolicit ideas from each team member individually, giving each person a chance to express
• DCreate an online message board so team members can see and respond to everyone's ideas.

• A
  12% (5)
• B
  2% (1)
• C
  80% (33)
• D
  5% (2)

Explanation

When a team member withdraws to avoid conflict in group settings, the solution is to change the dynamic so they can contribute without the social pressure of open debate. Soliciting ideas individually - a technique similar to the Nominal Group Technique - removes the intimidating group environment and gives the conflict-avoidant PM a private, low-pressure channel to voice their input. This is respectful and inclusive. Creating competition through incentives (A) could worsen anxiety. Forcing a shared office with an assertive colleague (B) ignores the root cause and could be counterproductive. An online message board (D) may reduce some pressure but still exposes individual input to group scrutiny in real time.

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