The database project is approximately 85% complete. The project has had its challenges. As of the last status report, the project appears to be on track regarding cost, schedule and scope. Senior mana

Ignoring senior management's communication about sponsor concerns is dismissive and jeopardizes the sponsor relationship and ongoing project support.

Meeting with the sponsor directly is the most effective first action because the sponsor's concerns may involve factors not captured in standard cost, schedule, and scope metrics - such as strategic alignment, stakeholder expectations, or quality perceptions. The sponsor is a key stakeholder whose concerns must be understood and addressed to ensure project success. Going directly to the source provides the most accurate information and demonstrates responsiveness to stakeholder needs.

Telling senior management the project is in good shape without understanding the sponsor's concerns does not resolve the underlying issue.

Evaluating the schedule and budget re-examines data already reviewed in the status report and does not address the sponsor's specific concerns.