You are the program manager for your organization. You're currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the followin

Question

Options

• AA benefit is an outcome of the constituent projects within a program.
• BA benefit is a project and program deliverables that the organization may use immediately.
• CA benefit is a deliverable of a program or project that is worth more than the cost to create the
• DA benefit is an outcome of actions and behaviors that provides utility to stakeholders.

• A
  2% (1)
• B
  10% (4)
• C
  2% (1)
• D
  85% (35)

Explanation

According to PMI's Standard for Program Management, a benefit is defined as an outcome of actions, behaviors, products, or services that provides utility, value, or a positive change to the intended beneficiaries - i.e., stakeholders. This definition is broader than deliverables or outputs. Option A confuses outputs with outcomes. Option B equates benefits with deliverables, which are outputs, not outcomes. Option C describes a cost-benefit concept but is not the formal definition of a benefit in program management. Option D correctly captures that benefits are about outcomes and stakeholder utility, not just tangible deliverables.

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