PGMP · Question #324
A project manager in your program has estimated the cost of a program to be $145,000. As the project manager's project comes close to completion, the project manager realizes that he has still $27,876
The correct answer is A. Gold plating. Gold plating occurs when a project manager or team adds features, functionality, or enhancements beyond what was originally scoped and approved - even if well-intentioned and potentially valuable to the customer. It is considered a poor practice because it bypasses the formal cha
Question
A project manager in your program has estimated the cost of a program to be $145,000. As the project manager's project comes close to completion, the project manager realizes that he has still $27,876 left in his project budget. He decides to add some additional features to the project's deliverables in an effort to use the remaining budget. These additions will add value to the project and the project customer is likely to enjoy these new features. This is an example of what term?
Options
- AGold plating
- BErrors and omissions
- CExpert judgment by the project manager
- DValue added change
How the community answered
(53 responses)- A91% (48)
- B4% (2)
- C4% (2)
- D2% (1)
Explanation
Gold plating occurs when a project manager or team adds features, functionality, or enhancements beyond what was originally scoped and approved - even if well-intentioned and potentially valuable to the customer. It is considered a poor practice because it bypasses the formal change control process, consumes budget without authorization, and introduces uncontrolled risk. The fact that the customer might enjoy the new features is irrelevant; the additions were not part of the approved scope. Errors and omissions involve mistakes; expert judgment involves using knowledge to make decisions; 'value added change' is not a standard project management term.
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