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PGMP · Question #211

What percentage of communication is nonverbal?

The correct answer is B. 55 percent. According to Albert Mehrabian's widely referenced communication research, 55% of communication is nonverbal (body language, facial expressions, gestures), 38% is vocal (tone, pitch, pace), and only 7% is verbal (the actual words spoken). This is sometimes called the 7-38-55 rule.

Program Stakeholder Engagement

Question

What percentage of communication is nonverbal?

Options

  • A45 percent
  • B55 percent
  • C50 percent
  • D90 percent

How the community answered

(43 responses)
  • A
    7% (3)
  • B
    88% (38)
  • C
    2% (1)
  • D
    2% (1)

Explanation

According to Albert Mehrabian's widely referenced communication research, 55% of communication is nonverbal (body language, facial expressions, gestures), 38% is vocal (tone, pitch, pace), and only 7% is verbal (the actual words spoken). This is sometimes called the 7-38-55 rule. In project and program management contexts, understanding that the majority of communication is nonverbal underscores the importance of in-person or video communication over text-based channels.

Topics

#Nonverbal Communication#Communication Skills#Stakeholder Communication

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