PGMP · Question #211
What percentage of communication is nonverbal?
The correct answer is B. 55 percent. According to Albert Mehrabian's widely referenced communication research, 55% of communication is nonverbal (body language, facial expressions, gestures), 38% is vocal (tone, pitch, pace), and only 7% is verbal (the actual words spoken). This is sometimes called the 7-38-55 rule.
Question
What percentage of communication is nonverbal?
Options
- A45 percent
- B55 percent
- C50 percent
- D90 percent
How the community answered
(43 responses)- A7% (3)
- B88% (38)
- C2% (1)
- D2% (1)
Explanation
According to Albert Mehrabian's widely referenced communication research, 55% of communication is nonverbal (body language, facial expressions, gestures), 38% is vocal (tone, pitch, pace), and only 7% is verbal (the actual words spoken). This is sometimes called the 7-38-55 rule. In project and program management contexts, understanding that the majority of communication is nonverbal underscores the importance of in-person or video communication over text-based channels.
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