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PMI

PGMP · Question #10

What percentage of communication is nonverbal?

The correct answer is A. 55 percent. According to Albert Mehrabian's widely cited research on communication, 55% of communication is nonverbal (body language, facial expressions, gestures, posture), 38% is vocal but nonverbal (tone, pitch, pace, inflection), and only 7% is the actual words spoken. This means a combi

Stakeholder Engagement

Question

What percentage of communication is nonverbal?

Options

  • A55 percent
  • B50 percent
  • C90 percent
  • D45 percent

How the community answered

(36 responses)
  • A
    89% (32)
  • B
    6% (2)
  • C
    3% (1)
  • D
    3% (1)

Explanation

According to Albert Mehrabian's widely cited research on communication, 55% of communication is nonverbal (body language, facial expressions, gestures, posture), 38% is vocal but nonverbal (tone, pitch, pace, inflection), and only 7% is the actual words spoken. This means a combined 93% of meaning in communication is conveyed through means other than the literal content of words. For program managers, this underscores the importance of face-to-face communication, video conferencing over email when possible, and being attentive to body language and tone in stakeholder interactions. The PMI exam commonly references the 55% nonverbal figure as a key communication statistic.

Topics

#Communication#Nonverbal Communication#Communication Skills

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