PGMP · Question #10
What percentage of communication is nonverbal?
The correct answer is A. 55 percent. According to Albert Mehrabian's widely cited research on communication, 55% of communication is nonverbal (body language, facial expressions, gestures, posture), 38% is vocal but nonverbal (tone, pitch, pace, inflection), and only 7% is the actual words spoken. This means a combi
Question
What percentage of communication is nonverbal?
Options
- A55 percent
- B50 percent
- C90 percent
- D45 percent
How the community answered
(36 responses)- A89% (32)
- B6% (2)
- C3% (1)
- D3% (1)
Explanation
According to Albert Mehrabian's widely cited research on communication, 55% of communication is nonverbal (body language, facial expressions, gestures, posture), 38% is vocal but nonverbal (tone, pitch, pace, inflection), and only 7% is the actual words spoken. This means a combined 93% of meaning in communication is conveyed through means other than the literal content of words. For program managers, this underscores the importance of face-to-face communication, video conferencing over email when possible, and being attentive to body language and tone in stakeholder interactions. The PMI exam commonly references the 55% nonverbal figure as a key communication statistic.
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