PFMP · Question #44
A stakeholder complained that there were too many portfolio meetings. What should you do to address this problem?
The correct answer is B. Conduct reviews to identify redundant communication. When a stakeholder raises concerns about excessive meetings, the correct response is a structured review to identify and eliminate redundant communications rather than making arbitrary changes.
Question
A stakeholder complained that there were too many portfolio meetings. What should you do to address this problem?
Options
- AExplain to him the purpose of those meetings
- BConduct reviews to identify redundant communication
- CReduce the number of meetings
- DBrainstorm new communication methods with stakeholders
How the community answered
(35 responses)- A3% (1)
- B86% (30)
- C3% (1)
- D9% (3)
Why each option
When a stakeholder raises concerns about excessive meetings, the correct response is a structured review to identify and eliminate redundant communications rather than making arbitrary changes.
Explaining the purpose of meetings does not address the underlying issue of potential redundancy and is unlikely to resolve the stakeholder's concern.
Conducting a review to identify redundant communication is the data-driven, process-aligned approach recommended by portfolio governance practices. It ensures any modifications to the communication plan are justified by evidence, prevents the removal of necessary governance touchpoints, and addresses the root cause of the complaint.
Reducing the number of meetings without a formal review could eliminate critical governance or reporting sessions that the portfolio requires for effective oversight.
Brainstorming new communication methods does not directly address the identified problem of meeting volume or potential redundancy.
Concept tested: Portfolio communication management and redundancy review
Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-portfolio-management
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