A company uses Microsoft 365. The company wants to create a chat bot for integration with Microsoft Teams. You need to identify a solution to create the chat bot. Which solution should you choose?

Remote Assist is a Microsoft mixed-reality application designed for remote collaboration using HoloLens or mobile devices, not for building chat bots.

Dynamics 365 Customer Service provides customer support and case management capabilities, and while it includes some bot features, it is not the primary Microsoft solution for creating a custom Teams-integrated chat bot in a Microsoft 365 context.

Power Virtual Agents (now part of Microsoft Copilot Studio) is specifically designed to allow users to create intelligent chatbots without requiring code, and it offers native, built-in integration with Microsoft Teams. Users can publish bots directly to a Teams channel, making it the ideal solution for this scenario within the Microsoft 365 ecosystem.

Dynamics 365 Guides is a mixed-reality application used to create step-by-step holographic work instructions, and has no chat bot creation functionality.