nerdexam
Microsoft

MS-721 · Question #130

You have a Microsoft Teams Phone deployment that contains two users named User1 and User2. User1 will be on leave for two weeks. You need to redirect all calls to the phone number of User1 to the…

The correct answer is C. the call delegation settings. Call delegation settings allow an administrator to configure User2 as a delegate for User1, enabling User2 to make and receive calls on User1's behalf. This is the purpose-built feature for scenarios where a user is temporarily unavailable and wants another user to handle their…

Configure and manage Microsoft Teams Phone

Question

You have a Microsoft Teams Phone deployment that contains two users named User1 and User2. User1 will be on leave for two weeks. You need to redirect all calls to the phone number of User1 to the phone number of User2. The solution must minimize administrative effort. What should you modify for User1?

Options

  • Athe voicemail transfer target settings
  • Bthe call delay and order settings
  • Cthe call delegation settings
  • Dthe phone number type

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    9% (3)
  • C
    83% (29)
  • D
    6% (2)

Explanation

Call delegation settings allow an administrator to configure User2 as a delegate for User1, enabling User2 to make and receive calls on User1's behalf. This is the purpose-built feature for scenarios where a user is temporarily unavailable and wants another user to handle their calls. It requires minimal administrative effort - the admin sets the delegation relationship, and all incoming calls to User1 are presented to User2. Voicemail transfer target (A) only affects where unanswered calls go to voicemail, not active call routing. Call delay and order settings (B) govern simultaneous ring or sequential ring behavior, not delegation to another user. Changing the phone number type (D) does not redirect calls and would be a disruptive, irreversible action.

Topics

#Call Delegation#Call Forwarding#Teams Phone Call Routing#User Call Settings

Community Discussion

No community discussion yet for this question.

Full MS-721 Practice