MS-721 · Question #159
Case Study 3 - Contoso, Ltd Overview Company Information Contoso, Ltd. is an international manufacturing company that has 2,000 employees. Contoso currently uses a third-party meeting service. The com
The correct answer is A. a calling policy. Based on the Contoso case study context (Teams Phone deployment with 2,000 users, Microsoft 365 E5 and Teams Premium licensing), the answer is a calling policy (A). Calling policies in Microsoft Teams control user-level telephony features such as the ability to make private calls
Question
Options
- Aa calling policy
- Bhot desking
- Ccall hold
How the community answered
(49 responses)- A82% (40)
- B12% (6)
- C6% (3)
Explanation
Based on the Contoso case study context (Teams Phone deployment with 2,000 users, Microsoft 365 E5 and Teams Premium licensing), the answer is a calling policy (A). Calling policies in Microsoft Teams control user-level telephony features such as the ability to make private calls, use call forwarding, enable delegation, allow or prevent calls to PSTN numbers, and configure other calling behaviors. For a company migrating from a legacy PBX and deploying Teams Phone, calling policies are the primary tool for managing which calling features are available to which users. The other options - hot desking (B) and call hold (C) - are device or session-level features, not policy objects created in the Teams admin center to govern calling behavior.
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