MS-721 · Question #131
MS-721 Question #131: Real Exam Question with Answer & Explanation
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Question
You have a Microsoft Teams Phone deployment. You have a call queue named Customer Service. You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected. Which three actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.
Options
- AFrom the Microsoft Teams admin center, configure a new caller ID policy.
- BSet Calling Party Name to the organization name.
- CFrom the Microsoft Teams admin center, modify the global (Org-wide default) caller ID policy.
- DSet Replace the caller ID with to Resource account.
- ESet Override the caller ID policy to On.
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