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Microsoft

MB2-718 · Question #50

You implement Unified Service Desk in your Dynamics CRM organization. You need to add a button to a Unified Service Desk toolbar that will load a CRM page to a hosted control when the button is…

The correct answer is A. forms D. Window navigation rules. https://neilparkhurst.com/2016/04/10/usd-create-new-contact-from-a-toolbar/

Manage the case management process

Question

You implement Unified Service Desk in your Dynamics CRM organization. You need to add a button to a Unified Service Desk toolbar that will load a CRM page to a hosted control when the button is clicked. What are two Unified Service Desk components that you can use to achieve the goal? Each correct answer presents a complete solution.

Options

  • Aforms
  • Baction calls
  • Cscriptlets
  • DWindow navigation rules

How the community answered

(43 responses)
  • A
    79% (34)
  • B
    14% (6)
  • C
    7% (3)

Explanation

https://neilparkhurst.com/2016/04/10/usd-create-new-contact-from-a-toolbar/

Topics

#Unified Service Desk#toolbar#window navigation rules#action calls

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