Microsoft
MB2-714 · Question #78
You work for a company that handles large projects for customers. During a project, issues commonly arise. When there are multiple issues for a project, you need to have a master issue to which you…
The correct answer is A. Create a subject for each Project and associate each case to that subject. See the full explanation below for the reasoning.
Question
You work for a company that handles large projects for customers. During a project, issues commonly arise. When there are multiple issues for a project, you need to have a master issue to which you can associate all individual issues. You must prevent the master issue from being resolved until all of the associated issues are resolved. What should you do?
Options
- ACreate a subject for each Project and associate each case to that subject.
- BCreate individual cases that are all associated to the specific customer for whom you created the
- CUse case merging to create a master case for the project, then merge any specific cases into the
- DUse parent and child cases and configure the Parent and Child case settings.
How the community answered
(48 responses)- A73% (35)
- B4% (2)
- C15% (7)
- D8% (4)
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