Microsoft
MB2-714 · Question #77
You have a new deployment of Dynamics CRM. The closure preferences are not configured. You create a case named easel, and then you add a child case named. You need to identify what will occur when…
The correct answer is A. case1 will fail to close. See the full explanation below for the reasoning.
Question
You have a new deployment of Dynamics CRM. The closure preferences are not configured. You create a case named easel, and then you add a child case named. You need to identify what will occur when you attempt to close case1. What should you identify?
Options
- Acase1 will fail to close.
- BThe cases automatically merge, and then case1 will close.
- Ccase1 and case2 will close.
- Dcase1 will close and case2 will remain open.
How the community answered
(46 responses)- A76% (35)
- B7% (3)
- C2% (1)
- D15% (7)
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