nerdexam
Microsoft

MB2-714 · Question #72

You need to create a new case record in Dynamics CRM. What are three possible ways to achieve the goal? Each correct answer presents a complete solution.

The correct answer is A. Use the import Data Wizard. B. Convert a lead. E. Use the Quick Create form. See the full explanation below for the reasoning.

Question

You need to create a new case record in Dynamics CRM. What are three possible ways to achieve the goal? Each correct answer presents a complete solution.

Options

  • AUse the import Data Wizard.
  • BConvert a lead.
  • CConvert an opportunity.
  • DConvert a custom activity.
  • EUse the Quick Create form.

How the community answered

(21 responses)
  • A
    71% (15)
  • C
    10% (2)
  • D
    19% (4)

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