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MB-910 · Question #214
MB-910 Question #214: Real Exam Question with Answer & Explanation
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Submitted by mateo_ar· Apr 18, 2026Describe Dynamics 365 Customer Service
Question
A customer service supervisor uses the Omnichannel Sentiment Analysis dashboard. You need to describe how the dashboard can be personalized. Which two personalization options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- Atile rearranging
- Bbookmarks
- Cfilters
- Dsorting
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Topics
#Dynamics 365 Customer Service#Dashboard Personalization#Omnichannel Sentiment Analysis#Reporting and Analytics