Microsoft
MB-910 · Question #15
A company plans to implement Dynamics 365 Customer Service. The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until t
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Submitted by luis.pe· Apr 18, 2026Describe Dynamics 365 Customer Service
Question
A company plans to implement Dynamics 365 Customer Service. The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved. What should you create?
Options
- Aopportunity
- Bcontact
- Ccase
- Dquote
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Topics
#Customer Service#Case management#Issue tracking#Dynamics 365 Customer Service