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Microsoft

MB-240 · Question #62

You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, TechnicianA never shows up as available. You need to update the system to see…

The correct answer is A. Set Enable for Availability Search to Yes on the TechnicianA bookable resource record. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources

Schedule and dispatch work orders

Question

You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, TechnicianA never shows up as available. You need to update the system to see TechnicianA's availability. What should you do?

Options

  • ASet Enable for Availability Search to Yes on the TechnicianA bookable resource record.
  • BSet Ignore Proposed Bookings to Yes on the Schedule Assistant view.
  • CSet Real Time Mode to Yes on the Schedule Assistant view.
  • DSet Display on Schedule Board to Yes on the TechnicianA bookable resource record.

How the community answered

(62 responses)
  • A
    73% (45)
  • B
    15% (9)
  • C
    5% (3)
  • D
    8% (5)

Explanation

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources

Topics

#bookable resource#availability search#schedule assistant#resource visibility

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