Microsoft
MB-240 · Question #61
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment. Work performed on certain…
The correct answer is A. Certification C. Skill. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources#set-up-field-technician-resources
Schedule and dispatch work orders
Question
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment. Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling. Which two characteristics are valid? Each correct answer presents a complete solution.
Options
- ACertification
- BApproval Status
- CSkill
- DRating Value
How the community answered
(53 responses)- A74% (39)
- B17% (9)
- D9% (5)
Explanation
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- bookable-resources#set-up-field-technician-resources
Topics
#characteristics#skills#certifications#resource attributes
Community Discussion
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