Microsoft
MB-240 · Question #54
Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately. You need to configure the schedule board so that…
The correct answer is D. Configure a priority record to allow you to identify high priority work order records. You can create priority records in Dynamics 365 for Field service app and assign color along with level of importance. https://docs.microsoft.com/en-us/dynamics365/field-service/set-priorities
Schedule and dispatch work orders
Question
Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately. You need to configure the schedule board so that bookings are easily visible to the dispatchers. How can you configure Dynamics Field Services to increase booking visibility?
Options
- AConfigure a work order type for high priority issues, to help categorize high priority work order
- BConfigure an Incident type for high priority incidents on work order records.
- CConfigure the status color for a booking status record, to identify high priority work order records.
- DConfigure a priority record to allow you to identify high priority work order records.
How the community answered
(36 responses)- A6% (2)
- B17% (6)
- C6% (2)
- D72% (26)
Explanation
You can create priority records in Dynamics 365 for Field service app and assign color along with level of importance. https://docs.microsoft.com/en-us/dynamics365/field-service/set-priorities
Topics
#schedule board#booking status#priority#dispatcher visibility
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