You are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician. On which entity should you enter the…

The correct answer is C. booking setup. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- customer-agreements

Schedule and dispatch work orders

Question

You are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician. On which entity should you enter the customer's preferences?

Options

Aagreement
Bresource
Cbooking setup
Daccount

How the community answered

(48 responses)

A
6% (3)
B
13% (6)
C
77% (37)
D
4% (2)

Explanation

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up- customer-agreements

Topics

#agreement booking setup#preferred technician#scheduling preferences#agreements

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