Microsoft
MB-230 · Question #272
MB-230 Question #272: Real Exam Question with Answer & Explanation
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Question
A company uses Omnichannel for Customer Service. The company wants to configure Power Virtual Agents within Omnichannel to have automatic answers when a customer starts a chat session. You need to set up the prerequisites for the Power Virtual Agents. Which three technologies should you set up? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- AWork stream
- BQueues
- CAzure Application ID
- DChat widget
- EChatbot
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