Microsoft
MB-230 · Question #172
MB-230 Question #172: Real Exam Question with Answer & Explanation
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Question
A company uses Dynamics 365 Customer Service. An administrator for the company is configuring Copilot for agents. The company requires reports on agent transactions and interactions with Copilot. You need to recommend a feature or component that the administrator should configure. Which component or feature should you recommend?
Options
- ACustom Dynamics 365 Help page
- BAsk a Question in Copilot in Customer Service
- CSmart assist
- DAgent experience data setting in the Copilot Help pane
- EMake Copilot available to agents setting in the Copilot Help pane
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