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ITSM20F · Question #48
ITSM20F Question #48: Real Exam Question with Answer & Explanation
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Question
What is a purpose of ISO/IEC 20000?
Options
- Ato promote the adoption of an integrated process approach
- Bto promote the adoption of IT governance
- Cto provide best practice guidance on IT Service Management
- Dto provide best practice guidance on security management
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