What is a Configuration Baseline?

The correct answer is C. A snapshot of the state of an IT Service or individual Configuration Item (CI) at a point in time. A Configuration Baseline is a snapshot of the state of an IT service or CI at a specific point in time (C), used as a reference point for comparison, rollback, or auditing purposes - it captures what existed and how it was configured at that moment. Why the distractors are wrong:

Control processes

Question

Options

AA benchmark of the service provider's capability
BA configuration audit report
CA snapshot of the state of an IT Service or individual Configuration Item (CI) at a point in time
DThe change requests allocated to a release

How the community answered

(33 responses)

A
9% (3)
B
3% (1)
C
70% (23)
D
18% (6)

Explanation

A Configuration Baseline is a snapshot of the state of an IT service or CI at a specific point in time (C), used as a reference point for comparison, rollback, or auditing purposes - it captures what existed and how it was configured at that moment.

Why the distractors are wrong:

A describes a capability assessment or service level benchmark, not a configuration concept.
B is a configuration audit (the activity of checking against a baseline), not the baseline itself.
D describes a release or change schedule, which groups change requests - unrelated to capturing state.

Memory tip: Think of a baseline like a photograph - it freezes the configuration in time so you can always return to or compare against that exact picture. "Base" = foundation/starting point you can always go back to.

Topics

#configuration management#configuration baseline#configuration item#CMDB

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