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ITSM20F.EN · Question #71
The rollout of an application software upgrade has been planned. However, a back-out plan has not been developed. Which process or function should have provided the back-out plan?
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Implementation and transition of new or changed services
Question
The rollout of an application software upgrade has been planned. However, a back-out plan has not been developed. Which process or function should have provided the back-out plan?
Options
- AAvailability management
- BChange management
- CRelease management
- DService desk
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Topics
#release management#back-out plan#rollout#risk management