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ITSM20F.EN · Question #148

ITSM20F.EN Question #148: Real Exam Question with Answer & Explanation

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Question

What is required to be included in Release Management procedures according to ISO/IEC 20000?

Options

  • Athe authorization and implementation of emergency Changes
  • Bthe investigation and prevention of Security Incidents
  • Cthe recording of all reported Incidents
  • Dthe updating and changing of configuration information and Change records

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