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ITSM20F.EN · Question #120
When implementing a new version of an application both Change management and Release management are involved. What is the responsibility of the Change management process here?
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Implementation and transition of new or changed services
Question
When implementing a new version of an application both Change management and Release management are involved. What is the responsibility of the Change management process here?
Options
- AChange management has the implementation and installation task in this phase.
- BChange management plays a coordinating role in this phase.
- CChange management must check whether the new application functions properly.
- DChange Management draws up the Request for change (RFC) in this phase.
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Topics
#change management#release management#coordinating role#process responsibilities