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ITSM20F.EN · Question #53

Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of the most difficult?

The correct answer is A. constant quality. You've hit your weekly limit · resets 5am (America/New_York)

Basic concepts

Question

Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of the most difficult?

Options

  • Aconstant quality
  • Bincorporating technological innovations
  • Cinnovating the way services are provided
  • Dmethodological order based on best practices

How the community answered

(34 responses)
  • A
    85% (29)
  • B
    3% (1)
  • C
    9% (3)
  • D
    3% (1)

Explanation

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Topics

#service quality#IT service industry#constant quality#challenges

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