BCS-ISEB
ITILF2011 · Question #93
In which of the following should details of a workaround be documented?
The correct answer is B. The problem record. See the full explanation below for the reasoning.
Question
In which of the following should details of a workaround be documented?
Options
- AThe service level agreement (SLA)
- BThe problem record
- CThe availability management information system
- DThe IT service plan
How the community answered
(55 responses)- A4% (2)
- B78% (43)
- C11% (6)
- D7% (4)
Community Discussion
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