BCS-ISEB
ITILF2011 · Question #8
ITILF2011 Question #8: Real Exam Question with Answer & Explanation
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Question
Which of the following service desk organizational structures are described in service operation? 1. Local service desk 2. Virtual service desk 3. IT help desk 4. Follow the sun
Options
- A1, 2 and 4 only
- B2, 3 and 4 only
- C1, 3 and 4 only
- D1, 2 and 3 only
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