BCS-ISEB
ITILF2011 · Question #6
What is the result of carrying out an activity, following a process or delivering an IT service known as?
The correct answer is A. Outcome. See the full explanation below for the reasoning.
Question
What is the result of carrying out an activity, following a process or delivering an IT service known as?
Options
- AOutcome
- BIncident
- CChange
- DProblem
How the community answered
(42 responses)- A79% (33)
- B12% (5)
- C5% (2)
- D5% (2)
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