BCS-ISEB
ITILF2011 · Question #536
When should a known error be raised?
The correct answer is B. As soon as it becomes useful to do so. See the full explanation below for the reasoning.
Question
When should a known error be raised?
Options
- AOnly when the root cause is found and a workaround exists
- BAs soon as it becomes useful to do so
- COnly when the error in the IT Service is found
- DAs soon as the major problem procedure is executed
How the community answered
(33 responses)- A18% (6)
- B70% (23)
- C6% (2)
- D6% (2)
Community Discussion
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