BCS-ISEB
ITILF2011 · Question #536
ITILF2011 Question #536: Real Exam Question with Answer & Explanation
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Question
When should a known error be raised?
Options
- AOnly when the root cause is found and a workaround exists
- BAs soon as it becomes useful to do so
- COnly when the error in the IT Service is found
- DAs soon as the major problem procedure is executed
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