BCS-ISEB
ITILF2011 · Question #525
ITILF2011 Question #525: Real Exam Question with Answer & Explanation
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Question
Which is an outcome of service design?
Options
- AUser training and awareness for the service is maximized
- BServices and operational quality are enhanced
- CStandard Services are provided quickly and efficiently across the business
- DExpectations setting of all stakeholders for the services improved
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