BCS-ISEB
ITILF2011 · Question #516
Which groups of people would work according to an operational level agreement?
The correct answer is D. Internal IT teams. See the full explanation below for the reasoning.
Question
Which groups of people would work according to an operational level agreement?
Options
- ABusiness units
- BAll stakeholders
- CExternal IT teams
- DInternal IT teams
How the community answered
(50 responses)- A14% (7)
- B4% (2)
- C6% (3)
- D76% (38)
Community Discussion
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