BCS-ISEB
ITILF2011 · Question #513
Which areas are NOT measured by process KPIs? 1. Technology 2. Performance 3. Value 4. Compliance
The correct answer is D. 2, 3 and 4 only. See the full explanation below for the reasoning.
Question
Which areas are NOT measured by process KPIs? 1. Technology 2. Performance 3. Value 4. Compliance
Options
- A1, 2 and 3 only
- B1, 2 and 4 only
- C1, 3 and 4 only
- D2, 3 and 4 only
How the community answered
(41 responses)- A10% (4)
- B5% (2)
- C12% (5)
- D73% (30)
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