BCS-ISEB
ITILF2011 · Question #495
ITILF2011 Question #495: Real Exam Question with Answer & Explanation
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Question
What BEST describes the customers and users of an IT service provider?
Options
- ACustomers buy IT services; users use IT services
- BCustomers design IT services; users test IT services
- CCustomers sell IT services; users improve IT services
- DCustomers agree the service levels; users buy IT services
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