BCS-ISEB
ITILF2011 · Question #451
ITILF2011 Question #451: Real Exam Question with Answer & Explanation
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Question
What BEST describes the value of service operation to the business?
Options
- AIt supports the creation of a portfolio of quantified services
- BIt ensures IT services are continuously aligned to business requirements
- CIt defines the control of service assets and configurations
- DIt reduces the duration and frequency of service outages
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