BCS-ISEB
ITILF2011 · Question #45
ITILF2011 Question #45: Real Exam Question with Answer & Explanation
The correct answer is C. Informational, warning, exception. See the full explanation below for the reasoning.
Question
What are the categories of event described in the ITIL service operation book?
Options
- AInformational, scheduled, normal
- BScheduled, unscheduled, emergency
- CInformational, warning, exception
- DWarning, reactive, proactive
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