BCS-ISEB
ITILF2011 · Question #438
ITILF2011 Question #438: Real Exam Question with Answer & Explanation
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Question
What is the BEST description of an external customer?
Options
- ASomeone who works in the same organization but in a different business unit to the service
- BAnyone who gets charged for the delivered services
- CCustomers who are not part of the same organization as the service provider
- DCustomers for whom the cost of the service is the primary driver
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