BCS-ISEB
ITILF2011 · Question #428
Service Acceptance criteria are used to?
The correct answer is C. Ensure delivery and support of a service. See the full explanation below for the reasoning.
Question
Service Acceptance criteria are used to?
Options
- AEnsure the design stage of the Lifecycle
- BEnsure Portfolio Management is in place
- CEnsure delivery and support of a service
- DEnsure service Key Performance Indicators (KPIs) are reported
How the community answered
(49 responses)- A12% (6)
- B2% (1)
- C78% (38)
- D8% (4)
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