BCS-ISEB
ITILF2011 · Question #420
ITILF2011 Question #420: Real Exam Question with Answer & Explanation
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Question
Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed contracts and agreements are in place
Options
- A1 and 3 only
- BAll of the above
- C2 and 3 only
- D1 and 2 only
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