BCS-ISEB
ITILF2011 · Question #400
ITILF2011 Question #400: Real Exam Question with Answer & Explanation
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Question
Which of the following is an example of self-help capabilities?
Options
- AMenu-driven range of facilities used to access service requests
- BCalls to the service desk to register standard changes
- CA software update downloaded automatically to all laptops in an organization
- DSoftware to allow programmers to debug code
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