BCS-ISEB
ITILF2011 · Question #398
ITILF2011 Question #398: Real Exam Question with Answer & Explanation
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Question
Which of the following is the BEST definition of an event?
Options
- AAny detectable or discernible occurrence that has significance for the management of the IT
- BAn unplanned interruption to an IT service or a reduction in the quality of an IT service
- CThe unknown cause of one or more incidents that have an impact on an IT service
- DReducing or eliminating the cause of an incident or problem
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