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BCS-ISEB

ITILF2011 · Question #356

Identify the input to the Problem Management process.

The correct answer is C. Incident Records. See the full explanation below for the reasoning.

Question

Identify the input to the Problem Management process.

Options

  • ARequest for Change
  • BProblem Resolution
  • CIncident Records
  • DNew Known Errors

How the community answered

(34 responses)
  • A
    3% (1)
  • B
    6% (2)
  • C
    79% (27)
  • D
    12% (4)

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Full ITILF2011 Practice